At Hillcrest we understand that the decision to place a relative into care can be difficult. We therefore take the time to explain how we work: from the initial assessment, through the admission process and settling in, to ongoing care reviews. We will never try to rush you and you may visit as many times as you wish before making a decision.

Our most valuable asset is our staff. They are professionally qualified and receive regular training updates. More than this, they are chosen as caring individuals who will welcome your loved one into the Hillcrest family and do everything to make them feel at home. This is reflected in the very high review scores we receive from our clients (see below) and comments such as “it’s nice to hear the sound of laughter as we enter Hillcrest”.

Hillcrest is tastefully furnished and equipped with all the modern equipment required to meet the needs of our residents. We have 3 lounges, 2 dining rooms, a conservatory and a hair salon, as well as an attractive patio area where residents can safely enjoy fine weather. We have a varied programme of social activities designed both to stimulate and entertain.

We also offer short-term respite and day care which may be helpful for those contemplating residential care but not quite ready to make the commitment.